| 1. | The schedule and itinerary may be changed due to unpredictable factors such as traffic and weather. |
| 2. | The reservation will be automatically cancelled if no payment is received by June 1st, 2026. |
| 3. | A minimum of 15 people is required to operate a tour. If the minimum is not reached, the tour will be cancelled and a noticed with method of refund will be sent to the registrants from June 1st, 2026. |
| 4. | If participants cancel the reservation for personal reasons, the cancelation charge will be applied as below: From June 1st, 2026: Nonrefundable. |
| 5. | If the attraction is invisible due to weather conditions, the tour will not be canceled and fees will not be refunded. |
| 6. | Participants should follow the tour guide’s instructions; HEF and the tour guide are not responsible for participants’ leave without notice and personal activities. |
| 7. | The tour bus will not wait for any personal excuse.If you do not show up on time, the bus won’t wait for you. No refunds will be issued in any case. |
